Photo Slots
Define specific photos with instructions for structured photo collection.
Overview
Photo Slots allow you to create structured photo requests where each photo has specific instructions. Instead of asking for "photos of the car", you can define exactly what photos you need:
- Front view
- Rear view
- Left side
- Right side
- Dashboard
- Odometer
This ensures you receive consistent, complete documentation every time.
Use Cases
Photo Slots are ideal for:
- Vehicle inspections: Standard angles for car rentals, insurance claims
- Property documentation: Room-by-room photography
- Equipment audits: Specific components to photograph
- Quality control: Required checkpoints
- Delivery confirmation: Package, label, location photos
Creating Photo Slots
Photo Slots are configured in Step 2: Instructions when creating a One-time Request.
Adding Slots
- Create a new Photo Request
- Select One-time as request type
- In the Instructions step, scroll to Photo Slots
- Click Add Photo Slot for each required photo
Slot Configuration
Each slot has the following fields:
| Field | Description |
|---|---|
| Photo Instruction | What to photograph (max 100 characters) |
| Required | Whether this photo is mandatory |
| Slot Type | Single photo (default) or Multiple photos |
| Max Photos | Maximum number of photos for multi-photo slots (2–20, default 20) |
Instructions Examples
Write clear, specific instructions:
| Good ✓ | Bad ✗ |
|---|---|
| "Front bumper - full view" | "Front" |
| "Dashboard with odometer visible" | "Inside" |
| "Damage close-up with ruler for scale" | "Damage" |
| "Package label showing tracking number" | "Label" |
Required vs Optional
| Setting | Behavior |
|---|---|
| Required | Submitter must upload this photo |
| Optional | Submitter can skip if not applicable |
At Least One Required
Every request must have at least one required photo slot.
Multi-Photo Slots
By default, each slot accepts exactly one photo. Enabling Multiple Photos mode allows the photographer to take as many photos as needed for that slot before moving on.
Typical use case: Photographing a multi-page document where the number of pages is not known in advance — the photographer keeps shooting and taps "Done" when finished.
How it works for the submitter
After each photo is taken, the submitter sees:
- A counter showing how many photos have been taken (e.g., "3 photos taken")
- A primary Take another photo button
- A secondary I'm done button to close the slot and continue
When the configured maximum is reached, the slot closes automatically and advances to the next one.
Configuration
| Setting | Description |
|---|---|
| Slot Type: Multiple Photos | Enable in the slot repeater in the dashboard |
| Max Photos | Set between 2 and 20 (default: 20) |
Required multi-photo slots
If a multi-photo slot is marked as Required, the submitter must take at least one photo before tapping "Done".
No gallery or delete within the slot
Once a photo is taken inside a multi-photo slot, it cannot be deleted or reviewed before submission. The submitter can only continue shooting or finish the slot.
API configuration
Pass "type": "multi" for each slot that should accept multiple photos. Optionally set "max_photos" to limit the count:
{
"items": [
{
"instructions": "Cover page",
"is_required": true,
"type": "single"
},
{
"instructions": "All document pages",
"is_required": true,
"type": "multi",
"max_photos": 15
}
]
}If "type" is omitted, the slot defaults to "single". If "max_photos" is omitted on a "multi" slot, the default is 20.
Organizing Slots
- Reorder: Drag and drop or use arrow buttons
- Collapse: Click to minimize slots for overview
- Delete: Remove slots you don't need
Plan Limits
Your plan determines the maximum number of slots:
| Plan | Max Photo Slots |
|---|---|
| Free | 5 |
| Starter | 10 |
| Professional | 25 |
| Enterprise | 50 |
Submitter Experience
When a customer opens a request with Photo Slots:
- Instructions Screen: Sees your welcome message
- Photo List: Views all required and optional photos
- Sequential Upload: Takes/uploads each photo in order
- Progress Indicator: Shows completed vs remaining
- Skip Optional: Can skip non-required photos
- Review: Previews all photos before submitting
- Submit: Sends complete photo set
Visual Guidance
Each slot shows:
- Photo instruction text
- Required/optional badge
- Camera button to capture
- Preview thumbnail once captured
- Option to retake
Receiving Photos
When photos are submitted, they appear in your dashboard with:
- Original slot instruction as caption
- Order preserved from your configuration
- Required/optional status maintained
- Easy identification in gallery view
PDF Reports
Generated reports include:
- Each photo with its instruction
- Photos in configured order
- Required/optional indication
- Submitter notes (if any)
Best Practices
Plan Your Slots
Before creating, list all photos you need:
- Consider your workflow requirements
- Group related photos logically
- Order from general to specific
- Include optional slots for edge cases
Write Clear Instructions
- Be specific about angle and content
- Include any scale references needed
- Mention lighting requirements if critical
- Use industry-standard terminology
Use Optional Slots
Mark as optional when:
- Photo may not be applicable every time
- Condition-dependent (e.g., "Damage photo if present")
- Nice-to-have but not critical
Don't Over-Request
- More slots = more friction for submitter
- Balance completeness with convenience
- Consider separate requests for different purposes
Example Configurations
Vehicle Return (Car Rental)
| Slot | Required |
|---|---|
| Front exterior full view | Yes |
| Rear exterior full view | Yes |
| Driver side full view | Yes |
| Passenger side full view | Yes |
| Dashboard with odometer | Yes |
| Fuel gauge | Yes |
| Any damage (if present) | No |
| Interior cleanliness | No |
Delivery Confirmation
| Slot | Required |
|---|---|
| Package with shipping label | Yes |
| Delivery location | Yes |
| Signature/proof of delivery | Yes |
| Package condition | No |
Property Inspection
| Slot | Required |
|---|---|
| Building exterior | Yes |
| Living room | Yes |
| Kitchen | Yes |
| Each bedroom | Yes |
| Bathrooms | Yes |
| Utility areas | No |
| Any issues found | No |
Related Features
- One-time Requests - Create requests with slots
- PDF Reports - Export structured documentation
- Gallery - View submitted photos
- Tags - Organize by category
